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introduction

Many businesses were constantly faced with the difficulty of innovating and adapting to changing consumer demands, technical breakthroughs, and regulatory changes. The journey of this automotive company, a prominent player in the automobile industry, was examined in this case study. We aimed to identify the crucial elements that had facilitated the company's success and the challenges it had encountered, by carefully examining strategic initiatives, operational effectiveness, and technical positioning.

problem statement

Inefficiency in finding the availability of items in various stores / inventory
Unpredicted delays due to manual check of availability of items
No centralized inventory and shipping platform for efficient transactions
Lack of management systems for order tracking, inventory and shipping

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analysis

The strategic responses to critical processes such as fetching Inventory data, tracking of shipping platform, pricing from various in-house applications were considered while framing the required technologies for the implementation. By examining the company's strategic decisions, product innovations, and market adaptations, insights were gained to ensure data accuracy and the efficiency of those operations.

implementation

Designed and Developed a Centralized Inventory and Shipping Platform NSight to ingest real time updates of inventory positions from 6000+ stores, 60+ Distribution Centers and 250+ Suppliers.
Implemented the integration platform to consume Inventory, Pricing and Shipping data from various in-house applications.
Designed and developed high performance and low latency Micro services to serve Inventory, Pricing and Shipping data to various in-house applications like Napa Online, POS and B2B clients to have near real time visibility into Inventory Availability across US and Canada.
Developed and supported over 100+ services that integrate their respective applications with Order Management, Pricing, Payments, Customer Management, Store Data Governance, HR and Loyalty Systems.
Designed and developed the migration of the Inventory Domain to the Google Cloud Platform.

technologies used

Agile Methodology was followed, leveraging tools like Jira, Confluence, Git, SVN.

Application Integrations were implemented using the Tibco Suite of Products such as Business Works, Business Events and the various Tibco Adapters.

The Messaging backbone across all applications was Tibco EMS.

The API Gateway at the service layer for Service Governance was implemented using Tibco APIX.

The Centralized Operational Data Store was implemented using a No SQL Database Cassandra from Datastax.

Micro services were implemented using Java Spring boot Framework.

Continuous Integration and Deployment was achieved with the help of Jenkins.

Inventory Domain was implemented using Google Cloud technologies such as Cloud Run, Pub Sub, Cloud Workflow, Bigtable, Dataflow.

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outcomes & benefits

Fastest transaction system because of the integration between the stores and the inventory centers
Real-time data visibility from all point of sales to the inventory centers
API was fetched directly by various stores to have an instant update on the inventory
Delayed updates were eradicated due to the deployment of micro services

conclusion

The insights gained from this case study highlighted several critical success factors for automotive companies: the necessity of continuous innovation, the importance of a customer-centric approach, and the ability to maintain strategic agility in a rapidly changing industry. The measures taken aimed to achieve long-term growth and sustainability in the competitive automotive landscape were achieved.